Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our shipping policy below before placing your order.

Order Processing Time

Orders are typically processed within 1–3 business days after your order is placed, excluding weekends and holidays.

During busy periods, product launches, promotions, or holidays, processing times may be slightly longer.

Shipping Rates and Delivery Estimates

Shipping rates and available shipping options are shown at checkout before you complete your purchase.

Estimated delivery times depend on your location and the shipping method selected at checkout. Most orders are delivered within 3–7 business days after they have been processed and shipped.

Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, incorrect addresses, or other circumstances outside of our control.

Shipping Carriers

We ship orders using trusted carriers such as FedEx, UPS, USPS, or other available shipping providers depending on the destination, service availability, and shipping method selected.

The carrier used for your order may vary.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if tracking is available.

Please allow up to 24–48 hours for tracking information to update after your order has shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If an order is returned to us due to an incorrect address, we may contact you to arrange reshipment. Additional shipping fees may apply.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for carrier delays, lost packages, or stolen packages marked as delivered.

If your package is marked as delivered but you have not received it, please check with neighbors, building management, or the shipping carrier directly.

If you believe there is an issue with your shipment, please contact us at [hello@drinkbeutea.com] and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at [hello@drinkbeutea.com].

Please include your order number and clear photos of the damaged item and packaging so we can review the issue.

International Shipping

At this time, we currently ship within the United States only.

If international shipping becomes available in the future, shipping rates, delivery times, customs duties, taxes, and import fees may vary by destination.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, taxes, import fees, or other charges required by their country. These charges are not included in our product prices or shipping fees unless stated otherwise at checkout.

Contact Us

For shipping questions or order issues, please contact us at:

[hello@drinkbeutea.com]

Please include your order number so we can assist you faster.